Warranty, Shipping & Orders
Warranty, Shipping & Orders
Terms and Conditions for the Sale of Parts
GENERAL TERMS AND CONDITIONS OF SALE-Part 2 (Continued)
ALL PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE. Current pricing is available on our website
Invoiced payments are due on order and before parts have been shipped out.
Prior to returning parts to Northland Incorporated / MyTractor / EasyTractorparts/ OntariopartsHotline for any reason, you must contact our sales department (1-877-668-7278) and obtain a Return Goods Authorization (RGA) number. The return must be sent freight prepaid, with the RGA number clearly marked on the outside of the package to our warehouse. The address for the shipment returns will be provided upon issue of the RGA number. Return parts will be subject to a 20% restocking charge. The original or copy of the packing list or invoice must be included. Items being returned must be in new and saleable condition and purchased from one of our websites within the preceding thirty (30) days.
Restocking fees does NOT apply to the shipment of cores for refund or rebuilding.
Failure of Buyer to provide Seller with an itemized list of defects within the specified number of days shall be deemed acceptance of the Goods or Services. In the event of multiple shipments, each separate shipment shall be separately accepted. Buyer expressly waives any right to reject Goods that substantially conform to the specifications relating thereto and any right to revoke acceptance after such times has passed as specified.
Northland Incorporated / MyTractor / EasyTractorparts/ OntariopartsHotline is an agent for several tractor parts re-sellers. Our online shopping cart is serviced by A&I Products. A&I Products warranties most items distributed by them to be free from defects in material and workmanship for a period of one year from date of purchase. A&I Products reserves the right to inspect any item prior to granting warranty. A&I Products will not assume any responsibility for loss of time, labor, or crop for any warranted parts. Pistons, rings or liners ordered without the overhaul kit are not warranted since we cannot be assured of the quality of your other components.
Items not covered by A&I Products’ standard one-year warranty:
|Special Order Items||No Warranty|
|Hydraulic TA||5 Years|
|Regular Duty TA||
|Remanufactured IH Hydraulic Pumps||
|(A-303141764-R, A-303148831-R, A-AL75305-R, A-1346425C1, A-1263450C92)|
|Remanufactured JD Hydraulic Pumps||
|Remanufactured MF Hydraulic Pump||
|PTO Adapters that reduce to smaller shaft||
|(A-PA16, A-PA17, A-PA19, A-PA20, A-PA21, A-PA22, A-PA23)|
To the extent that goods are warranted by their original manufacturers, and to the extent that such warranties are assignable to Buyer, Seller assigns to buyer any rights and remedies it has relating to such Goods. EXCEPT WHERE OTHERWISE SPECIFICALLY PROVIDED FOR IN WRITING HEREIN, SELLER MAKES NO WARRANTY, EXPRESS OR IMPLIED WITH RESPECT TO GOODS OR SERVICES, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. NO WARRANTY WILL EVER APPLY TO ANY EQUIPMENT THAT HAS BEEN REPAIRED OR ALTERED BY ANY PERSON IN A MANNER THAT SELLER DETERMINES ADVERSELY AFFECTS ITS PERFORMANCE OR RELIABILITY OR HAS BEEN SUBJECT TO MISUSE, NEGLECT, LACK OF MAINTENANCE OR ACCIDENT AND IS IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING ANY WARRANTY AS TO MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. UNDER NO CIRCUMSTANCES SHALL SELLER BE RESPONSIBLE FOR ANY DAMAGES TO OTHER PROPERTY OF BUYER, LOSS OF USE OR DOWNTIME, LOSS OF PROFIT OR GOODWILL OR ANY INCIDENT OR CONSEQUENTIAL DAMAGES UNDER THIS WARRANTY.
NEW SURPLUS PARTS AND GOOD USED PARTS COMES WITH NO WARRANTY.
DAMAGED SHIPMENTS & SHORTAGES ON TRUCK FREIGHT & UPS
On all freight shipments ownership passes from us to you upon leaving our dock. The bill of lading is an acknowledgment by the transportation company of the receipt in GOOD CONDITION of the shipment. Any damage or shortages cannot be considered our responsibility. It is important that upon receipt of all shipments that you check for damage or shortages and if such are in evidence have the driver record and sign for these on both copies of the freight bill. After this you should promptly file a freight claim for the damage or shortage with the carrier. Do not destroy packing until inspection has been made by the carrier or his agent.
PICK UP ORDERS
There are no Pick Up Orders. Parts are shipped from the nearest of twelve (12) parts warehouses in the USA and Canada. The shippping department will determine the least expensive shipping methods. Addresses on any of our websites are for mailing purposes only. Customers are not allowed to pick up from the dealer warehouses.
We will not accept responsibility for errors in phone orders. We encourage you to order ONLINE at www.easytractorparts.ca, or to FAX in your orders, our FAX number is (905) 576-2714.
Payments in USA and Canada can be made by Credit Card, Paypal Verified Accounts, or Wire Transfer only. Money Order, Personal Checks, or Company Checks will not be accepted. For all other countries, full payment by wire transfer must be made before shipments are initiated. Paypal payments from international customers will be accepted only from Paypal verified accounts.
Orders CANNOT be cancelled or changed in any way after they are entered in our system. If the parts are no longer needed, then the customer can call for a RGA number and the parts can be returned to the parts warehouses. Restocking fees may be charged at 20%.
Unless otherwise instructed we will fill all back orders as soon as merchandise is received by us. Our invoice will clearly indicate which items if any have been back ordered.
Typical shipping methods are DHL, UPS, and Purolator. Other shipping companies are sometimes used and these will be chosen by the shipping department. Customer preferences will be taken into consideration, however, Northland Incorporated / MyTractor / EasyTractorparts/ OntariopartsHotline reserves the right to choose the best shipping method.
Shipping services are provided by several courier, trucking companies to ensure timely delivery of parts. Delivery to the carrier, or notification that Goods are ready for shipment constitute delivery to the Buyer for all purposes. Northland Incorporated / MyTractor / EasyTractorparts/ OntariopartsHotline cannot be liable for any delays in shipping for any reason.
Seller shall have no liability for any failure to deliver the Goods or perform Services to Buyer if such failure arises from causes beyond the reasonable control of Seller, including but not limited to, delays of supplies, governmental action, shortages or materials, labour difficulties, fires, floods, war, civil insurrection, riot, act of God and the effects of civil disobedience.Seller shall have no liability for any failure to deliver the Goods or perform Services to Buyer if such failure arises from causes beyond the reasonable control of Seller, including but not limited to, delays of supplies, governmental action, shortages or materials, labour difficulties, fires, floods, war, civil insurrection, riot, act of God and the effects of civil disobedience.
While Northland Incorporated / MyTractor / EasyTractorparts/ OntariopartsHotline may assist customers in sourcing part numbers; it’s the customer’s responsibility to provide correct and up to date part numbers for all products. Parts returned where the customer provided no part numbers or an incorrect part number will be subject to the 20% restocking fee , freight both ways and other shipping and administrative costs.
Funds will be returned at the earliest possible convenience to Northland Incorporated / MyTractor / EasyTractorparts/ OntariopartsHotline It is necessary sometimes to source parts from external warehouses and companies. For funds to be refunded for these parts from external warehouses Ontario Parts Hotline must first be reimbursed, then funds will be reimbursed to the customer. This process can take from 1 day to 3 months. Banking, shipping, and other costs related to the Goods return and a 20% restocking fee will be deducted from the sum to be reimbursed.
Northland Incorporated / MyTractor / EasyTractorparts/ OntariopartsHotline does NOT ship to international destinations. Parts can be delivered to freight forwarders in the USA or Canada, and its the customer’s responsibility to pay and arrange freight with the freight forwarders. The weight of all items are on our website. The freight dimensions of an order cannot be determined before shipping.
PRICES, TERMS AND DISCOUNTS ARE ALWAYS SUBJECT TO CHANGE WITHOUT NOTICE.
Parts are not original equipment parts and are not sponsored, affiliated or otherwise connected with any major brand.
Parts shipped to customers from manufacturers other than A & I Products are subject to the same terms and conditions as above with the exception of the warranty conditions. These warranty conditions must be queried before placing orders.